Healey Brothers Pod

On this episode of The Healey Brothers Show, Jason Healey, Brian Healey, and John Koerner discuss the impact of The Healey Brothers Driven to Give Foundation and its charitable work within the community. Filmed at the annual Healey Brothers Driven to Give Foundation Golf Outing, the episode explores the foundation's mission to support local organizations such as the food bank and hospice center. The hosts also share stories of the foundation’s impact and highlight the significance of this year’s Golf Outing, including who will benefit from the funds raised. Tune in to learn more about why giving back is so important to the Healey Brothers team and how their charitable efforts strengthen their relationship with the community.

On this episode of The Healey Brothers Show, hosts Jason Healey, Dylan Healey, and Nicky Paraggio break down how vehicle values are determined and what consumers should know about the appraisal process. They explore key factors that influence a car's worth, walk through the steps of a thorough appraisal, and offer practical advice on how to prepare your vehicle for the best possible trade-in value. If you're thinking of trading in your car or just curious about how appraisals work, this episode will give you insider tips to help you navigate the process with confidence.

In this episode, Jason Healey and Nicky Paraggio sit down with Yusef and Abe from Prestige Car Wash, a local business specializing in drive-thru car washes, quick details, and expert application of XPEL PPF, vinyl, and tints. They discuss the founding and growth of Prestige Car Wash, the journey that led them to focus on PPF installations, and their expanding partnership with two of our stores to provide PPF on select new vehicles. Tune in to learn more about their services and how this collaboration enhances customer experience.

Buying your first car can be overwhelming, but Jason Healey and Nicky Paraggio are here to make the process easier! In this episode, your hosts break down everything you need to know as a first-time car buyer. From identifying your needs and wants to setting a realistic budget, researching options, and navigating the buying process, we've got you covered. 
Jason and Nicky walk you through the essential steps to ensure you're well-informed and confident when making your purchase. Whether you're deciding between new or pre-owned, or unsure about financing options, this episode provides valuable insights to help you make the best decision for your lifestyle and budget.
Be sure to watch until the end for expert tips and advice to avoid common pitfalls. Don't forget to like, subscribe, and share your questions in the comments below! Stay tuned for more helpful car buying tips in our upcoming episodes.

In this insightful episode, Jason Healey sits down with Brian Healey and Brad Warren to dive deep into the workings of our Customer Care Center. Join us as we explore the origins and evolution of this vital department, designed to enhance customer interactions and elevate their overall experience with our company.
We start by defining what the Customer Care Center is and the range of services it provides, from appointment scheduling to follow-ups and resolving customer concerns. Brian and Brad share the story of how this center came to be, discussing the challenges faced during its inception and how those obstacles were overcome to create a highly effective customer service hub.
We also discuss the significant impact the Customer Care Center has on our customers. With a dedicated team handling a high volume of calls and interactions, we’re able to provide quick, responsive service that greatly improves customer satisfaction. The episode highlights the scale of the operation, including the number of employees working tirelessly to ensure every customer receives the attention they deserve.
Additionally, we delve into the benefits the Customer Care Center brings to our business—improving operational efficiency, boosting customer retention, and fostering stronger brand loyalty. Brian and Brad also touch on the measurable financial impact that this center has had on our business.
Looking forward, we discuss future plans for the Customer Care Center, including potential expansions and innovations that could further enhance our ability to serve customers. Whether you’re interested in customer service, business operations, or just curious about how we strive to improve every aspect of the customer experience, this episode is packed with valuable insights.
Tune in to discover how our Customer Care Center is at the heart of both customer satisfaction and business success!

In this episode, Jason Healey and Nicky Paraggio sit down with Manny Aviles, a former employee who has transformed his passion into a thriving small business, Fat Boyz Food Trailer, in the Hudson Valley. Manny shares his personal journey from being part of the team to becoming an entrepreneur, offering insights into the challenges and rewards of small business ownership.
 
We dive into the creation and evolution of Fat Boyz Food Trailer, exploring the hurdles Manny overcame and the successes he’s celebrated along the way. The conversation also touches on the importance of community support, the unique dynamics of running a food trailer, and the meaningful partnership Manny has maintained with our stores, where he regularly brings his food trailer to feed our employees.
 
Tune in to hear Manny’s inspiring story, his thoughts on entrepreneurship, and his advice for anyone looking to start their own business. This episode is a must-listen for those interested in small business, community engagement, and personal growth.

On this episode of The Healey Brothers Show, hosts Jason Healey and Nicky Paraggio are joined by branding expert Andrew Green to dive into the vital role of branding in the automotive industry. Discover why branding is more than just a logo—it’s a powerful tool that differentiates a dealer group in a crowded market.
Andrew shares insightful case studies that highlight successful branding initiatives and their impact on customer loyalty and sales. The conversation then shifts to the importance of social media and content strategy, exploring why these elements are crucial for engaging with customers and maintaining a strong online presence.
You’ll also get an exclusive look behind the scenes at the dealer group’s decision to invest in a dedicated media/podcast room. Learn how this space has revolutionized their content creation process, from podcasts to videos, and what future goals they have in store.
Whether you’re in the automotive industry or simply interested in the power of branding, this episode is packed with valuable insights and takeaways. Tune in to learn how the Healey Brothers are staying ahead of the competition through strategic branding and media investment.

On this episode of The Healey Brothers Show, Jason Healey and Nicky Paraggio dive into the details of The Healey Brothers Referral Program. They explain how customers can earn a $200 pre-paid Visa gift card for referring a new customer who purchases a vehicle or sells one through the Kelley Blue Book Instant Cash Offer program. 
Jason and Nicky also discuss the importance of the referral program, highlighting how it ensures that your friends and family receive the same quality service you trust. They explore how referrals help Healey Brothers retain loyal customers, expand their community, and strengthen relationships with those who continue to support the dealership. Tune in to learn more about how you can participate and why this program is a win-win for everyone involved!