The Healey Brothers Show
Welcome to ’The Healey Brothers Show,’ where we unveil the inner workings of Healey Brothers, a top business in the automotive industry and a leader in the community. In each episode, discover how to educate and empower your customers, nurture unwavering loyalty through exceptional service, and prioritize growth of your employees and why promotion from within is so important. Join us on this journey of automotive excellence, community engagement, and empowerment – because at Healey Brothers, we’re more than just a dealership; we’re family.
Episodes

Tuesday Jul 23, 2024
Tuesday Jul 23, 2024
On this episode of The Healey Brothers Show, Jason Healey and James Barrett, the General Manager of the Hyundai store, discuss what customers should expect when visiting the Hyundai facility for service and sales. They explore typical wait times, the importance of clear communication, and providing a smooth, efficient car-buying experience. Additionally, the team delves into why setting and meeting these expectations is crucial for customer satisfaction, trust, and loyalty.

Tuesday Jul 16, 2024
Tuesday Jul 16, 2024
On this episode of The Healey Brothers Show, co-hosts Jason Healey, Brian Healey, and Nicky Paraggio dive into the current state of the used car market. We discuss recent trends, including the overall market performance, with used vehicle values falling for the third straight month but showing positive signs for the second half of 2024.
We'll cover the impact of the recent CDK DMS software outage on dealership operations, noting its effects on both new and used car sales and supply. Our hosts will provide insights into the latest sales and inventory trends, highlighting a 15% year-over-year inventory increase for June and a 14% rise in sales.
The episode also explores the current state of auto credit availability and its effects on the market, with data showing a decline in credit availability in June and varying impacts on different financial institutions. We’ll discuss consumer purchase plans, which have seen a slight decline compared to May but remain higher than June of last year. Additionally, we examine the trends in loan rates, noting decreases in average used and new car loan rates.
Pricing and value trends are also on the agenda, including a 0.6% decline in used vehicle prices in June and an 8.9% decrease compared to 2023. We’ll highlight the top-selling vehicles at Manheim in June and discuss the implications of these trends.
In our guest segment, we ask about our dealership's current inventory numbers and the challenges faced. Finally, we wrap up with closing remarks, summarizing the key points discussed and providing a preview of the next episode.
Tune in for an informative discussion on the state of the used car market and what it means for both consumers and dealerships.

Tuesday Jul 09, 2024
Tuesday Jul 09, 2024
On this episode of The Healey Brothers Show, hosts Jason Healey, Dylan Healey, and Nicky Paraggio interview Bill Vittorini, the newly promoted Service Manager at our Chrysler, Dodge, Jeep, and Ram store. Bill shares his inspiring career journey from service advisor to service manager and offers expert insights into the automotive service industry. Discover the latest market trends, the comprehensive training programs Bill implements, and the processes he uses to ensure top-notch service. Gain valuable tips on how to succeed in the automotive field, from effective hiring strategies to the qualities Bill looks for in new recruits. Whether you're looking to start a career in the automotive service industry or enhance your existing skills, this episode is packed with practical advice, insider knowledge, and actionable tips. Don't miss this deep dive into the world of automotive service, career progression, and industry best practices.

Tuesday Jul 02, 2024
Tuesday Jul 02, 2024
On this episode of The Healey Brothers Show, hosts Jason and Dylan Healey sit down with Bill Birmingham, the Executive General Manager at Healey Chevrolet in Poughkeepsie, New York. They discuss the latest changes in the EV market, GM's strategic pivot, and Healey's plans for the future. The conversation kicks off with an exploration of the current plateau in EV sales and predictions for market evolution. Bill shares his insights on GM’s plan to introduce plug-in hybrid options by 2027 to meet upcoming fuel economy and emission standards, emphasizing the significance of this move for the industry. The discussion then shifts to how Healey is responding to these market changes, including their strategies to adapt to increasing competition and regulatory demands in the EV and hybrid markets. The hosts and Bill also delve into the recent surge in sales, driven by demand for crossovers and pickups, highlighting some of Healey’s best models. Looking ahead, they outline Healey’s plans for community engagement and events for the rest of the year, including details about the upcoming foundation golf outing. The episode also touches on the importance of community involvement in navigating market changes and previews exciting new initiatives. Finally, the conversation wraps up with a look at emerging trends in the automotive industry, discussing whether these trends will impact sales or extend vehicle ownership periods, and how Healey is preparing to stay ahead of these trends. Tune in to gain insights into the dynamic automotive industry and how Healey is positioning itself for future success.

Tuesday Jun 25, 2024
Tuesday Jun 25, 2024
On this episode of The Healey Brothers Show, hosts Jason Healey and Dylan Healey sit down with Chris Bellantoni, the General Manager of our Chrysler, Dodge, Jeep, and Ram store, to discuss the current state of these iconic automotive brands. They delve into:
- Introduction to the Brands: A comprehensive overview of the current focus and lineup of Chrysler, Dodge, Jeep, and Ram.- Challenges and Opportunities: The challenges these brands face in the competitive automotive market and the opportunities they have for growth.- Consumer Insights: What consumers are looking for in vehicles today and how these brands are meeting those needs.- Future Outlook: The strategic focus of each brand and what consumers can expect in the near future.
Throughout the episode, they touch on some exciting new products including the first all-electric muscle car, the Dodge Charger Daytona SRT, the Jeep Recon, the 3-row Dodge Stealth, the all-electric Jeep Wagoneer S, and the Ram RHO which is replacing the Ram TRX. Tune in for an insightful discussion on the latest trends and innovations in the automotive industry.

Tuesday Jun 18, 2024
Tuesday Jun 18, 2024
On this episode of the Healey Brothers Show, we take a deep dive into the Kia EV9, the groundbreaking electric SUV that's capturing attention for its impressive technology and range. Join hosts Nicky Paraggio and Jason Healey as they discuss every aspect of the EV9 with Kia product specialists Zwade Thornhill and Krissy Sciascia. From in-depth features to real-time demonstrations during a test drive, this episode is a must-listen for potential Kia EV9 buyers looking to explore its capabilities firsthand.

Tuesday Jun 11, 2024
Tuesday Jun 11, 2024
On this episode of The Healey Brothers Show, Jason and Brian Healey sit down with Eric Foster, the founder and CEO of Woop Insurance. Eric gives us an in-depth look at what Woop is all about and what sets them apart from traditional insurance agencies. Discover how Woop is revolutionizing the industry by offering significant savings to consumers and prioritizing transparency. We delve into their groundbreaking dashboard, a tool reminiscent of Credit Karma, but for your insurance profile. Eric explains how this innovative feature helps users understand the factors impacting their insurance rates, both positively and negatively. Tune in to learn why Woop Insurance is making waves and changing the way people perceive and interact with their insurance.

Tuesday Jun 04, 2024
Tuesday Jun 04, 2024
On this episode of The Healey Brothers Show, Jason Healey and Nicky Paraggio dive into the latest trends in the auto industry, focusing on the resurgence of plug-in hybrid vehicles (PHEVs). As consumer preferences shift, many automakers are revisiting their strategies and prioritizing PHEVs, offering the flexibility of both electric and gasoline power. Notably, General Motors (GM) is leading this charge, committing to a robust lineup of plug-in hybrids by 2027. Tune in as Jason and Nicky discuss why PHEVs are gaining traction, the benefits they offer, and what this means for the future of the automotive market.